Privacy Policy

The following privacy policy applies to the use of the website (hereinafter "Website"). This Privacy Policy (“Policy”) explains who is responsible for processing and caring for your personal data when you are visiting our website as well as details relating to when, where and how we use, protect, store, delete and sometimes transfer your personal data. If you have any questions or comments about how Merz processes your data, please contact our Data Protection Officer by mail or e-mail at:

Data Protection Officer
Merz Aesthetics GmbH
Eckenheimer Landstrasse 100
60318 Frankfurt am Main

Responsibility for the processing of your personal data
Merz Aesthetics GmbH ("Merz") processes your data in accordance with the data protection provisions set forth in the German Federal Data Protection Act (Bundesdatenschutzgesetz–"BDSG"), specifically in the version applicable as of 25 May 2018, and in Regulation (EU) 2016/679 (General Data Protection Regulation–"GDPR").

General Information
Personal data is information relating to an identified or identifiable natural person, such as your name, email address, training information, national identification number, physical, physiological, mental, economic, cultural, social identifiers and, in some cases, IP address or mobile device identifier. Merz collects personal data about you so that we can (1) provide you access to this website and (2) provide you information regarding Merz products.  Merz also automatically collects technical information when you visit our websites such as your Internet Protocol ("IP") address and the date and time of your visit. Gathering this information helps protect the security of our websites and helps us understand aggregate statistical information regarding how our website is used. Merz also uses your IP address to help identify geographic-specific content to make sure you see information applicable to you as a user from your country of residence. The legal basis for the processing of the data is Art. 6 (1) S. 1 lit. b and f GDPR. One way that we collect information is through session cookies. A "cookie" is a unique numeric code that we transfer to your computer so that we can remember your preferences, operate the website with limited interruption and recognize you as a return visitor. In addition we may use cookies to collect anonymous, aggregate information regarding website use generally so that we can improve our website design and your experience. Most browsers automatically accept cookies. However, you may set your browser to alert you when a cookie is being sent so that you can block them if you wish. By changing the settings of the Internet browser, you can disable or restrict the transfer of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for the Websites, it may no longer be possible to use all functions of the websites to their full extent. The legal basis for the processing of personal data using cookies is Art. 6 (1) S. 1 lit. f GDPR.

This Website does not use Cookies.

Links to other Websites or Apps to Download
Where this Website contains links to other Merz Group websites (e.g. expert group website) or websites belonging to third-party companies, or provides apps to download, this privacy policy does not apply. Please see those websites or apps for information about how they manage your personal data.

Passing on personal data to (other) third parties
Merz relies on the support of specialized technical service providers for the technical processing of personal data. These service providers are carefully selected and are legally and contractually committed to ensuring a high level of data protection. The legal basis for our partnerships with these service providers is Art. 28 GDPR.

Duration of the retention of your data
Unless otherwise stated in this Privacy Policy, personal data will be erased by Merz if it is no longer needed for the purposes for which it was processed and if the retention periods prescribed by law have expired. 

Your Rights
Under the EU General Data Protection Regulation ("GDPR"), you have the right to request a copy of your personal data stored at Merz or at Merz’s contractors (Article 15 GDPR). We kindly ask you to send such requests in written form stating your name, address and phone number, so that we can confirm your identity. You also have the right to request corrections (Article 16 GDPR), right to deletion (Article 17 GDPR) of your personal data stored at Merz, right to restriction of processing (Article 18 GDPR), right to data portability (Article 20 GDPR) and right to object (Article 21 GDPR) as far as the processing is based on Art. 6 par. 1 lit. f GDPR and the criteria of Article 21 GDPR are met. Furthermore, you have the right to revoke your consent at any time without affecting the lawfulenss of the processing carried out on the basis of the consent until revocation, insofar as the data processing is based on consent (Art. 6 par. 1 lit a GDPR). You also have the right to complain to a data protection supervisory authority at any time.